Some examples and insights into my approach to designing desirable user experiences and solving real problems.
The goal here is to gather as many insights as possible and empathise with the user.
Interviews and a “shoulder look” during field observations are a great way find hidden painpoints.
Expert interviews
“Shoulder look”
Creating personas and journey maps from gained insights are a useful tools to communicate thoughts and help narrow down to a speficic problem.
Journey mapping
Creative workshops
Ideas can be sketched out and visualised in a variety of ways, from simple napkin sketches on post-its to sktech movies. Anything that can communicate an idea fast and effectively is a valid medium.
Pencil sketches
Sketch movies
On the quest to find the best solution, I like to prototype Ideas in many ways. This could be physical, functional objects, “dumb” static devices with post produced interfaces, or fully digital click dummies.
At the this stage it is important to validate ideas, ideally through user tests or feedback from experts.
Function mockups
User testing
Click dummies
Mixing physical prototypes with post produced interfaces
Immersive digital scenarios
Good solutions need deserve appropriate presentation.
Final visuals
Presenting solutions
